Official Privacy DocumentEffective date August 13, 2026± 5 min read
Data Privacy Policy
Transparent explanation of how your personal data is collected, used, and protected by CourtGrid.
Summary of key points
- We only collect data necessary for authentication and booking processes.
- Your transaction data is protected with industry-standard payment encryption.
- We never sell or share your personal information with any third parties.
1. Data Collection & Processing
We collect personal information in a limited and transparent manner to support authentication and court reservations on CourtGrid.
- Account Data Name, email address, and profile avatar authorized via Google, Facebook, or direct registration.
- Transaction Data Payment information is processed securely through certified industry-standard payment providers. We never store your credit card numbers.
- E-Ticket QR Unique reference number used exclusively for cashier check-in verification at GOR.
2. User Data Usage
All collected data is used exclusively for platform operations.
- Automatically verifying account identity and arena slot availability.
- Validating QR Code E-Tickets when checking in at venue cashiers.
- Sending DP payment receipts and official booking proof via email.
3. Security & Privacy Protection
We implement industry-standard technical protection to guarantee the confidentiality of personal user data.
- Data transmission is fully encrypted with high-security HTTPS protocols.
- We never sell, trade, or share personal data with any commercial third party.
5. Your Rights Under PDP Law No. 27 of 2022
Under the Personal Data Protection Law, you have the following rights.
- Access: request a copy of the personal data we hold about you.
- Rectification: update or correct inaccurate data.
- Erasure and restriction: request account and related data deletion, as applicable.
6. Data Retention & Transfer
Data is kept as long as needed for service and legal compliance.
- Account data is kept while the account is active; account deletion removes or anonymizes personal data within permitted timeframes.
- Transaction records are retained for audit and tax purposes in line with applicable regulations.
- Data is processed on cloud infrastructure and payment gateway providers adhering to rigorous data protection standards.
7. Contact & Data Protection Officer
For questions or personal data rights requests, contact info@courtgrid.com. We respond within 14 business days.
info@courtgrid.com